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itil
ITIL jokes
12.04k
38
36
Free helpdesk tools for ITIL & Service management
82.59k
98
163
Management Games and Simulations for ITSM
24.04k
66
114
Helpdesk tools for ITIL & Service management
90.63k
178
507
Alternatives to ITIL
17.16k
59
86
ITIL bloggers
3.25k
20
131
BPM Tools (essential in Service Management projects)
65k
179
307
Maturity Models
16.52k
45
49
Top Ten Questions for a Service Catalog
7
1
35
Books on (IT) service management
7.54k
28
138
Frameworks for Information Management
1.52k
8
22
Videos on ISO20000
2.38k
11
32